Services

Our team understands the importance of both personal and material availability. It is why we respond quickly to every call, have invested in a significant rotable pool of critical parts, and proactively act on our ongoing analysis of the ever-changing needs of our customers. We believe in clear channels of communication and are helping to move the industry to a new generation of service by effectively coordinating relationships between OEMs, operators, suppliers, and finance teams. Supported by customized software, built-in house, we are improving the sourcing of parts and have re-engineered the processes around repairables management.

Material Management

We are ISO 9001:2015 and AS9120B certified, registered with the US State and Commerce Departments, and able to provide services through partnerships with FAA and EASA approved MRO repair stations.

UAG has an extensive array of MRO repair solutions for Sikorsky, Bell, Airbus and AgustaWestland, as well as General Electric engines and fixed-wing aircraft. Beyond service, we understand the flow of parts availability, and continuously monitor the needs of our customers to proactively identify and secure critical, but difficult to source assets. 

The products we hold in inventory are the ones we know you’ll need. We can often immediately ship to support your needs.

Warehousing & Global Transport

UAG owns and operates a secure warehouse in Stratford, CT. Our location provides us instant access to the facilities of BTX, our global alliance partner, with strategically located air and ocean hubs throughout the world, Hazmat material handling certification, and clearance to import and export through US Customs. Together, we have the reach and transport ability to hold, stage, and deliver your key assets - anywhere.

Used Aircraft Sales

Adding an aircraft is sometimes essential to seizing opportunity and sourcing the right aircraft starts with knowing where they are.

UAG is the logical first call to make. We have the network to locate what you need. Maintained, ready and available aircraft waiting to fly for you.

Direct Relationships, Less AOG

Our expertise in MRO, warehousing, reverse logistics, tooling and kitting, sourcing, cross docking, and field teams, combined with direct relationships with Sikorsky, Bell, Airbus, and AgustaWestland give us the unsurpassed ability to make every connection necessary to keep your fleet in the air.

We improve return on your helicopter investment by delivering expeditiously managed services throughout the maintenance stream. More flight time. More use.

Maintenance Field Teams & Kitting

Operating a helicopter fleet in various climatic conditions often requires greater care. Regardless of conditions, reliable service experts are in high demand and difficult to schedule. We can provide the expert field teams you need, experienced on your airframe, in your particular environment.

When your own service team has the skill, but requires additional sourcing of specialized tools and components, let us know. We build complete field kits that cover a wide range of maintenance and repair needs. We manage our own warehouse facility and can often pack and send out kits the same day.

Choosing a partner to do the actual work is only part of your challenge. UAG has unparalleled connections, and forecasts future needs. If the part that you need exists, we can help you find it.

Service Confidence

Since 2007, UAG has built on a foundation of hands-on knowledge, and proudly earned the trust of our clients and partners.

Whether you fly a single aircraft for just one critical task, or a ferry fleet for teams throughout the country, you need to have complete confidence in the MRO services that keep your people safe.

Reverse Logistics

We know this business. Who has parts. Where the fastest overhaul can happen. With our transport/logistics partner, we’ve developed a complete network to integrate all of it and keep your ships flying. We can import/export, expedite, and manage the direct vendor relations to effectively track your asset throughout the repair process.